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Whistleblowing System Provider in Malaysia
Empower your team to promote transparency with the Canary™ platform, one of the most effective fraud detection tools. Our whistleblowing platform ensures secure, anonymous, and accessible reporting while complying with regulatory requirements.
What is a Whistleblowing System
A Whistleblowing System is a vital tool for compliance and early issue detection, offering a secure and confidential way for both employees and external parties to report unethical behavior, misconduct, or illegal activities within an organization. It empowers stakeholders to voice concerns confidently, promoting a culture of transparency and accountability without fear of retaliation.
Our proprietary Canary™ whistleblowing system equips your organization to identify and address issues early, proactively minimizing risks and potential losses. As a trusted provider across various industries, Canary is backed by ISO 27001 certification, demonstrating our commitment to the highest standards of information security and data protection.
Foster your transparency with Canary™ Whistleblowing System's features:
A. Multiple reporting channels & languages
We offer multiple reporting channels to ensure a seamless experience for whistleblowers. Choose from a secure web portal, mobile app, email, dedicated hotline, fax, SMS, or postal mail, whatever suits your preference. With support for over 15 languages, we empower individuals to report concerns confidently and comfortably in their preferred language.
B. Case management system
Canary™ offers whistleblowers a dedicated workspace and provides organizations with a robust case management system, allowing seamless tracking of reports and tasks. Users can view required actions and monitor case statuses in real time, ensuring transparency throughout the process.
Additional features include access to triage, case statistics, archiving capabilities, and the ability to forward cases to other departments for further investigation.
C. Confidentiality and safety
To safeguard whistleblowers, we provide flexible options for raising concerns: whistleblowers may choose to fully disclose their identity, share their identity with a request for confidentiality regarding sensitive matters, or remain completely anonymous. This ensures both safety and convenience when reporting.
D. Security and data retention
Canary™ is dedicated to maintaining the security and confidentiality of all whistleblower reports. We implement advanced encryption and rigorous security protocols to safeguard sensitive information. Data retention is managed in accordance with legal requirements, with reports securely archived or deleted after a designated period.
E. Training & communication support
Comprehensive training is provided to all users and employees to ensure seamless implementation and a thorough understanding of the system.
This includes communication support through printed materials and digital media, aimed at raising awareness and encouraging proactive reporting.
How our whistleblowing platform works
Stage 1:
Incident Submission
Whistleblowers can report cases using various channels and in their preferred language, with flexible confidentiality options to ensure both convenience and security.
Stage 2:
Case Review
Each case is evaluated for relevance. If necessary, whistleblowers may be asked to provide additional evidence to support a comprehensive investigation.
Stage 3:
Case Monitoring
This step emphasizes transparency, keeping both the whistleblower and the organization updated on the case throughout the process.
Stage 4:
Closure
This phase involves concluding the investigation and taking appropriate action based on the findings, allowing the organization to provide updates as necessary.
Why choose us
20+ Years
Proven expertise in detecting potential fraud and compliance risks across diverse industries.
Canary™ Mute
Two-way communication between the whistleblower and the operator, allowing for effective dialogue without disclosing personal information.
Multi-Channel Accessibility
Wide range of reporting channels provided to ensure ease of use, supported by more than 15 languages.
Transparent Case Management
Enabling both whistleblowers and organizations to track each case, promoting transparency throughout the process.
Expert Training and Support
Tailored training provided, ensuring smooth implementation and effective communication of the whistleblowing process, keeping everyone informed and engaged.
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Our Offices
Jakarta (Indonesia)
Jl. RS. Fatmawati Raya No.57-B Cilandak Barat Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12430
Bangkok (Thailand)
10/142 (1502B), 15 Floor,nThe Trendy Office Building Soi Sukhumvit 13, Khlong Toei Nuea, Wattana, Bangkok 10110
Petaling Jaya (Malaysia)
V Square Unit 5-5-1 PJ City Centre 5-B1-1 Jalan Utara, Bandar Petaling Jaya, 46200 Petaling Jaya, Selangor
Frequently asked questions
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